Our Privacy Commitment

At VizXpress, we take your privacy seriously. Our service is designed with privacy at its core, ensuring that your files and data remain under your control at all times, except for background remover processes for both video and image, text-to-speech and email checker. This privacy policy explains how we handle your information and protect your privacy.

Data Processing

All file processing occurs locally in your browser, except for background remover processes for both video and image, text-to-speech and email checker. This means:

• Your files never leave your device, except for background remover processes for both video and image, text-to-speech and email checker
• No data is stored on our servers
• No personal information is collected during file processing
• All processing is done client-side using your browser's capabilities

Information We Collect

We collect minimal information to improve our service:

• Anonymous usage statistics (e.g., which tools are used most)
• Basic device information (browser type, operating system)
• Information you provide through our contact form, including your name, email, subject, and message

This information is collected anonymously and cannot be used to identify individual users, except for the contact form information which is used to respond to your inquiries.

Cookies and Local Storage

We use minimal cookies and local storage for:

• Remembering your preferences
• Improving performance
• Providing a better user experience

You can clear this data at any time through your browser settings.

Third-Party Services

Our app may integrate with third-party services or APIs for certain functionalities, such as background removal. We are not responsible for the privacy practices or content of these third-party services.

Live Chat and Visitor Tracking

We use Tawk.to for live chat support. Tawk.to may collect and store visitor IP addresses and track user location and page visits anonymously to provide better support and service. This information is used solely for improving our customer support experience.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly allow children under the age of 13 to use our services.