Legal

Disclaimer

Important information about using our services.

Last updated: 28 June 2026

General Disclaimer

VizXpress is operated by VizXpress Ltd (company number 17334167, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ). We provide our services on an "as is" and "as available" basis. While we strive to provide high-quality tools and services, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of our website or the information, products, services, or related graphics contained on the website for any purpose.

Use of Service

By using VizXpress, you acknowledge and agree that:

  • You use the service at your own risk
  • You are responsible for backing up your files before processing
  • Results may vary depending on your device, browser, and the complexity of the media being processed
  • Service availability may be affected by technical factors beyond our control, including third-party infrastructure outages

Intellectual Property

Users are responsible for ensuring they have the necessary rights and permissions for any content they process using our tools. VizXpress does not claim ownership of any content processed through our services, but we expect users to comply with all applicable intellectual property laws and regulations.

Limitations of Liability

To the fullest extent permitted by law, VizXpress shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of our services. This includes, but is not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the service.

AI Output Accuracy

AI-generated and AI-enhanced outputs are produced by machine learning models and may not always reflect real-world accuracy. VizXpress makes no guarantee as to the quality, accuracy, or suitability of any AI-generated result for any particular purpose.

Broadcast & Marketing Communications

Broadcast emails, product update notifications, and web push alerts sent by VizXpress are provided for informational and marketing purposes. Delivery of broadcast communications depends on internet infrastructure, user browser preferences, and third-party email service providers. VizXpress does not warrant uninterrupted or error-free delivery of broadcast messages. Recipients may unsubscribe from email broadcasts at any time using the one-click unsubscribe link provided in email footers.

Data Privacy and Security

We take your privacy seriously. Heavy processing operations (including conversion, compression, vocal separation, upscaling, restoration, background removal, and AI generation) are securely routed and processed on our backend servers and workers. Uploaded files (including any temporarily processed AI-generated outputs) are stored temporarily in encrypted cloud storage and are automatically and permanently deleted within 24 hours. For full details, please see our Privacy Policy.

Third-Party Services

Our app integrates with secure third-party APIs and cloud tools for specific processing workloads (such as hosting AI models, speech synthesis, and transcription). We are not responsible for the independent policies or operational practices of these external providers.

Changes to Disclaimer

We reserve the right to modify or replace this disclaimer at any time. Any changes will be effective immediately upon posting the updated disclaimer on this website. Your continued use of VizXpress after any such changes constitutes your acceptance of the new disclaimer.

Questions about this disclaimer? disclaimer@vizxpress.com